Join Our Team and Make a Difference!
Are you a customer-focused professional who enjoys helping others? Do you have a passion for sales and providing financial solutions? If so, Omni Financial wants YOU to join our team as a Customer Care Specialist!
Why Work With Us?
At Omni Financial, we are dedicated to supporting military service members and their families with personal loan solutions. As a Customer Care Specialist, you will play a vital role in assisting customers, processing loans, and providing financial guidance—all while growing your career in a supportive, team-oriented environment.
What You’ll Do:
- Engage with customers in person, over the phone, and online to answer questions, process loan applications, and resolve inquiries.
- Build strong relationships with customers by offering tailored loan and banking solutions.
- Conduct outreach calls to current, past, and prospective customers to update contact details and present lending opportunities.
- Maintain detailed records of customer interactions and transactions to ensure excellent service.
- Work collaboratively with team members to ensure the best financial outcomes for our customers.
What We Offer:
✅ Competitive Pay + Bonus Opportunities
✅ Career Growth – We invest in our employees and promote from within!
✅ Comprehensive Training – Gain valuable skills in sales, customer service, and financial solutions.
✅ Supportive Work Environment – Join a team that values your success!
✅ Work-Life Balance – Full-time schedule with paid time off.
What We’re Looking For:
✔ Excellent Communication & Active Listening Skills
✔ Strong Sales Ability & Persuasive Communication
✔ Problem-Solving Mindset & Objection Handling Skills
✔ Computer Proficiency & Willingness to Learn New Software
✔ Customer Service Experience (Required)
✔ Consumer Finance or Military Knowledge (A Plus!)
Qualifications:
- High school diploma or equivalent
- Prior experience in customer service, sales, or financial services preferred
- Comfortable working in a fast-paced, goal-oriented environment
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to lift up to 15 pounds as needed
BONUS POINTS IF YOU HAVE:
⭐ Prior military service or experience working with military service members
Ready to take the next step in your career?
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, marital or veteran status, the presence of a disability, and any other legally protected status. It is our policy to abide by all Federal, State and local laws concerning discrimination in employment.
