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Customer Testimonials: Jacksonville, NC

“First let me apologize for survey lateness. I thought I had mailed it off. Adriana was very professional and polite. Her customer service skills were excellent and friendly. She kept me informed through the loan process.”

-Mr. Frederick, Camp Lejeune

Received March 26, 2020 in


“Adrianna of the Jacksonville office did an excellent job with all my needs. She responded quickly during the application process by making routine phone calls to ensure I submitted the proper documents and that the loan meets my financial needs. I appreciate the attention to detail and the quick responsiveness of her. She is a valuable team member to an equally great financial institution.”

-SSGT David, Camp Lejeune

Received March 3, 2020 in


“This was the greatest customer service experience that I have ever had!”

-2NDLT Changa, Camp Lejeune

Received February 3, 2020 in


“I want to express the excellent customer service by Kaytlyn. Throughout my loan process when I spoke with her, she was professional, courteous, knowledgeable and informative. A job well done.”

-Mr. Frederick, Camp Lejeune

Received November 13, 2019 in